If you are not happy with your purchase for any reason, please return it in its original packaging with labels intact within 28 days for a refund. Refunds will be made using the same method of payment that you paid for your goods with. Unwanted goods must be returned in a resaleable condition and any tags must be intact. Extra care must be taken when trying on clothing, please ensure that you are not wearing any make up, fragrance or deodorant that may leave a scent or mark. Belle Lingerie reserve the right to refuse a refund if goods are not returned in a saleable condition or are damaged in any way. This does not affect your statutory rights.
It is important that you note that we must receive your item back in original perfect condition within 28 days. Please note returns are not free and the address below is not a Freepost address.
We are happy to accept returns on the sale items we offer under the same terms and conditions as above.
PLEASE ENSURE that you provide transaction details with all returns as we can not trace returns without any covering information . PLEASE ALSO ENSURE that you send your item back safely via recorded post or obtain proof of posting, and keep this in a safe place for your records.
Please note returns are not free and the address below is not a Freepost address.
CUSTOMERS OUTSIDE THE EU - If you are sending a return back from outside the EU please can you ensure that you state the parcel is a RETURN and write the following CPC code on both your customs returns form & on the outside of the parcel. CPC code: 6123FO1